Pet Pantry Agreement
Responsible Animal Ownership By-law | City of Hamilton
Our Pet Food Pantry is intended for families facing short -term financial difficulties and not for the permanent or long-term feeding of your pets.
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Volunteer run program
We are a volunteer run program, delivery and pick up will vary. If new order is entered before previous order is complete old order will be deleted and new order will be fulfilled moving order to the bottom of the queue.
Ordering
Order for your household only. Order enough per animal to last the month. Supplies may vary based on volume. All food is through donation. Cannot guarantee to match all requirements such as allergies or dietary needs.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
How This Works
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Find Your Food
Start by selecting the food you need for your pet. For example, dry dog food (chicken flavour).
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When you select 1 (one) servicing, that's at least one month's supply of food for one pet.
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Add to Cart
Add each food item you require to your cart.
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Please note that these items are not guaranteed. This program relies on donations and we'll do our best to provide everything available.
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Delivery or Pickup?
Share your details during the checkout process, and select whether you'd like your items delivered or available for pickup. We'll place your order in the que immediately, and you'll be emailed with details for next-steps.